Proxy Service Terms and Conditions
If you're looking for our support page, click HERE
Part A: Definitions
1. CLIENT - The Client is the individual or party who purchases services from this website.
2. COMPANY - The Company is Blade Marketing and SEO, S.A., of Costa Rica, a sole proprietorship, that provides services to the CLIENT.
3. SERVICE - The COMPANY provides the CLIENT with lists of public proxies, in return for a service fee.
4. PROXY LIST - A PROXY LIST is the product of this website, created by the COMPANY and composed of public IP addresses and ports accessible for use categorized by one of the following criteria: 1) Elite Proxy, or "High Anonymous" proxy; 2) Anonymous Proxy; 3) Transparent Proxy, 4) CoDeeN Proxy; generally known as a node of the PlanetLab Network.
5. PAYMENT - The fee exchanged for company SERVICES, collected by a 3rd party Processor and subject to the fees of such processor.
Part B: Rights afforded to the CLIENT
1. The CLIENT has the right to receive the SERVICES of this COMPANY as prescribed by the sales transaction which provides the CLIENT access to the COMPANY product.
2. The CLIENT is entitled to a reasonable level of COMPANY website uptime, service availability, and frequent PROXY LIST updates.
3. The CLIENT may request a refund on any PROXY LIST package purchased for one month or greater if the CLIENT is not satisfied with the COMPANY product during the first 7 days of usage. NO REFUNDS will be issued after 8 days for any package of one month SERVICE or greater.
4. The CLIENT, upon requesting a refund, will have their money returned by a third party processor (generally the same processor which made the original transaction), subject to the fees of the processor if applicable; unless, in rare circumstances, another refund method is negotiated. The CLIENT may also accept additional SERVICE usage in lieu of a financial refund; realizing that they, the CLIENT, reserve the right to ultimately request a financial refund.
5. The CLIENT has the right to receive reasonable customer support from the COMPANY, in the form of email, or by review of the COMPANY'S frequently asked questions self help section.
Part C: Rights afforded to the COMPANY
1. The COMPANY reserves the right to modify its website and service for a PRODUCT that is commensurate or better than what the CLIENT originally purchased.
2. The COMPANY has the right to refuse business from any CLIENT who misrepresents themselves or otherwise makes sales transactions of a fraudulent nature.
3. The COMPANY reserves the right to refuse business from any individual or party that is deemed fraudulent in nature by the COMPANY'S third party financial processors.
4. The COMPANY has the duty to provide customer support with a reasonable degree of efficacy, ensuring that the CLIENT is able to continue to use the COMPANY PRODUCT such that their service usage is not unreasonably interrupted or otherwise affected in a way that diminishes the value of their purchase.
5. The COMPANY reserves the right to issue NO refunds for 7 Day or less Trial Subscriptions.
6. The COMPANY reserves the right to offer the CLIENT SERVICES in lieu of a financial refund; although it is up to the CLIENT whether or not such offer is acceptable. The COMPANY must refund the CLIENT'S transaction if the CLIENT explicitly requests a financial refund; given that said refund is for COMPANY SERVICES lasting one month or greater.
7. The COMPANY has the right to modify these Terms and Conditions at any time, making sure that all CLIENTS are notified 30 days in advance by email. If CLIENTS are not satisfied with the changes of COMPANY Terms and Conditions, they have the right to request a pro-rated refund, based on the number of days remaining in their SERVICE package.
Part D: Acceptable Usage Policy
1. The CLIENT hereby agrees to the COMPANY Acceptable Use Policy upon completing a financial transaction for COMPANY SERVICES.
2. The PRODUCT of this COMPANY may not be used to defraud, mislead, disrupt, or harass any individual or party. If the COMPANY receives notice from an individual or party that such actions are ocurring, the COMPANY will imediately terminate the CLIENT'S SERVICE and NO REFUND will be issued.
3. The PRODUCT of this COMPANY may not be used to mislead, deceive, delay, hinder, avoid, or otherwise create situations which are attempts to evade law enforcement. Law enforcement is defined as any internationally recognized governing body of a nation that is tasked with preserving order and adherance to the prevailing law. If the COMPANY receives notice from an individual or party that such actions are ocurring, the COMPANY will imediately terminate the CLIENT'S SERVICE and NO REFUND will be issued.
4. The PRODUCT of this COMPANY may not be used as part of a campaign which spreads discrimination, prejudice, or threats based on the sex, sexual orientation, race, creed, ethnicity, or the lawful beliefs of another individual or party. If the COMPANY receives notice from an individual or party that such actions are ocurring, the COMPANY will imediately terminate the CLIENT'S SERVICE and NO REFUND will be issued.
5. The PRODUCT of this COMPANY may not be used as part of any campaign that involves domestic or international terrorism, illicit narcotics trade, child pornography, human trafficking, criminal enterprise, money laundering, racketeering, extortion, or any other campaign that would be considered as illegal or dangerous by any individual or party. If the COMPANY receives notice from an individual or party that such actions are ocurring, the COMPANY will imediately terminate the CLIENT'S SERVICE and NO REFUND will be issued.
6. The CLIENT or any other individual, whether associated with a CLIENT of this COMPANY or not, shall not hack, attack, launch DDOS (Denial of Service), or otherwise attempt to breech the security of the COMPANY's website, such that the database, web pages, or server operation of the COMPANY'S website are interupted, deleted, destroyed, or otherwise affect the COMPANY'S operations in a manner that SERVICE for other CLIENTS and/or the COMPANY is disrupted, diminished, or irreparably harmed.
7. The Company reserves the right to change the Acceptable Usage Policy WITHOUT NOTICE. It is the responsiblity of the CLIENT to adhere to the COMPANY'S Acceptable Usage Policy.
Part E: Indemnification
1. The CLIENT hereby agrees to hold harmless the COMPANY from any actions of the CLIENT himself or herself; the CLIENT'S business, associates, partners, relatives, or anyone else who uses the COMPANY SERVICE for unlawful means or any actions against the Acceptable Usage Policy outlined in Part D above.
2. The CLIENT is solely responsible for his or her own actions, and will not seek damages against the COMPANY for any harm caused to other individuals or parties; or the CLIENT himself or herself.
3. The COMPANY shall not be considered to be aiding and abetting any CLIENT that uses this SERVICE for unlawful purposes; nor shall the CLIENT assert that the COMPANY is party to any unlawful action unless otherwise investigated and proven by law enforcement.
Part F: Miscellaneous
1. Any network administrator who determines that a PROXY IP and PORT listed on this website is their property or otherwise under their stewardship through business, server rental, trade, or government has to right to request that the COMPANY immediately remove such PROXY IP and PORT at anytime.